W H E R E L E A D E R S AND T E A M S G O FOR C O A C H I N G
RESTAURANT LEADERS:
- Grow your leadership skills and become a great coach to the leaders and teams in your company
- Gain leverage through your teams and free up your time
- Learn to communicate more naturally and effectively
- Gain expertise in working with difficult people
- Train the Trainers to get the most out of training at all levels of leadership
- Learn to coach managers to train and condition professional serving teams who produce profit growing results
- Create a culture with a sense of community where leaders and teams feel invested and engaged
RESTAURANT OPERATIONS:
- Begin to operate differently as you transition from managing to coaching
- Transform serving staff into professional sales & service teams, who:
- Sell more to more guests by offering the right things to the right guests
- Maximize peak periods, serving more guests in less time while providing exceptional service, affecting faster table turns and higher sales per server
- Communicate more naturally while choosing thoughtful language to sell more and perform more effective quality checks to deliver exceptional service
- Take greater responsibility to make the connection between exceptional service, higher sales and increasing their own income
- Attract more and better recruits by building your reputation as a leader people want to work for in a company where they can grow their skills to become exceptional and be truly proud of where they serve
- Train The Trainers with the right mindset, for the most productive training and to ensure ongoing development of even your most experienced staff