Andrew Laffey
“The trainer’s trainer”
“Brings great value due to innovative & strategic thinking”
“Inordinate ability to get through to people, and to the get the most from them in an efficient, sincere and respectful manner.”
“Implemented strategies to reduce problematic costs & lowered costs significantly.”
“Average guest check between 10% & 25% higher than top tier servers”
Scott Redmond
The most important thing is team building skills. In this business we are all working together, from directors & owners, to on-site managers and serving teams, ultimately to get the job done to please the guests and make profit. The greatest opportunity to do this is in the hands of our serving teams, who need our direction to ultimately carry out the vision, and The Restaurant Coach completely understands this process.
Randy Sumeraj
I'm a career server with over twenty-five years of experience, but this program reminded me of something really important - there's always more to learn. I have new insight into my craft. My check averages have improved, and so has my relationship with my guests.