FOUNDER & CEO
Calvin is a dedicated professional hospitality coach, consultant & advocate. He believes that mutual trust & respect are the keys to exceptional service, based on over 35 years of experience in service to the public. In addition to a strong commitment to excellence & continued learning, he is committed to raising the level of profit, productivity and professionalism in your restaurants, and to serving you at the highest level. Calvin has always found great reward in training & coaching others and is determined to share his strategies, which will have a dramatic impact on your sales & service success, growth & achievement.
To Restaurant Owners, Managers & Serving Teams
- To achieve service excellence while maximizing sales and profitability
- To have your teams achieve a higher proficiency in their communications, doing so more genuinely and naturally with guests and each other
- To create leverage for owners and managers, reducing daily pressures & stresses, and creating a more positive and productive work environment for everyone